What this site collects, why, and who it reaches. It describes what the software actually does — if something here does not match your experience, tell us, because the mismatch is the problem.
The enquiry form records your business name where you give one, your name, phone number, email address, the registration number you enter, which package or services you asked about, and anything you write in the message. If you attach a document, that is stored with the enquiry.
Your IP address is recorded with the enquiry. It is used only to limit abuse of the form and is never shown on any screen.
This is used to answer you. It is not sold, and it is not used to market anything you did not ask about.
The software holds what a sales tax invoice needs: your business details, your buyers, your products, and each invoice with its lines, together with FBR's answer to it. That is the service — those invoices are filed with the Federal Board of Revenue on your behalf, which is the point of the product rather than a disclosure about it.
Your FBR access key is encrypted before it is stored, and is decrypted only at the moment an invoice is sent to FBR. It is never shown on a screen, never written to a log, and never sent to your browser.
Every change and every call to FBR is recorded with who made it and when, because a tax filing has to be answerable later.
The Federal Board of Revenue, for the invoices you file — that is what filing means.
Our hosting and database provider, and our email provider, which carry the data in order to run the service. They do not use it for anything else.
Nobody else. We do not sell data and we do not share it for advertising.
Invoices and the records around them are kept while you are a client and afterwards for as long as tax law requires them to be available, because they are a statutory record rather than our convenience.
Enquiries that do not become clients are kept so we can answer a follow-up, and removed on request.
Ask for a copy of what we hold, a correction, or deletion, using the contact details in the footer. Where a record has to be kept for tax purposes we will say so rather than quietly decline.